Frequently Asked Questions
Frequently asked questions about buying, selling and surfing on Creatures and Critters.com
   

 

 

Why should I advertise on Creatures and Critters.com?

Creatures and Critters.com is dedicated to providing the most cost-effective exposure for all of our members and partners.  In addition to employing some of the best search engine ranking mechanisms available, we also strive to promote our site and thus our members through conventional advertising mediums such as newspapers, magazines and other non-internet related methods.  We stretch your advertising dollars by cross-advertising for you.  It's almost like advertising in hundreds of places all for one low price.  At Creatures and Critters.com you can have unlimited exposure to thousands of animal lovers for rates starting as low as $4.99.  Our simple and inexpensive listing options use search and sort mechanisms that allow surfers to easily find your listing, thus generating better sales results.  For advertising rates and terms, click here.

 

How much will my ad cost?

Creatures and Critters.com offers a variety of terms and options to fit your budget.  You can choose to place classified ads for animals or pet products for sale for as little as $4.99, or you may advertise in one or more of our listing categories for as little as $9.99 per month ($12.99 for some categories).  You can also choose to place a banner ad that can be seen by thousands of people on our most popular pages.  By choosing a longer term, you can lock in today's low rates and secure your space in front of thousands of potential customers for as long as you choose.  For advertising rates and terms, click here.

 

Can I include a picture or logo with my ad or listing?

Yes.  You can easily include a picture or logo with your ad or listing.  Pictures must be in .jpg format and logos must be in .gif format.  It's easy to attach your picture or logo right from your own computer.  If you prefer you can mail or e-mail your picture to us and we will attach it to your listing.  You may e-mail your picture and ad details to sales@creaturesandcritters.com.

 

I already have a Website.  How can CreaturesAndCritters.com help me?

CreaturesAndCritters.com is aggressively promoting this site and thus it's members, partners and advertisers through conventional internet marketing strategies, cutting edge search engine optimization placement techniques and conventional advertising in animal related publications. 

 

Even if you already have a website, your ad or listing on CreaturesAndCritters.com can drive additional traffic to your Website through a free link right from your ad or listing.  You can also provide your e-mail address for people to contact you directly from your listing.  Both the website and e-mail link are FREE with your paid ad.

 

How will I know if my ad or listing is generating traffic to my website or additional sales?

When you include a link to your Website, you can choose to add a free counter so that you can see how many times your clicks your website has received from your listing.  Also, if you include your e-mail address, people who are interested in your pets, products or services can e-mail you directly right from your listing.  You will know that the e-mail came from your ad or listing because the subject will say "I saw your ad on Creatures and Critters.com!"

May I change my ad or listing?

You will have full control over your ad.  You will be able to login to our secure server and update your ad or listing as often as you wish for free as long as your ad remains active.  This way you can keep your ad or listing current without having to place new ads or incurring any additional fees. 

 

May I advertise in more than 1 Category?

Yes.  If you place a listing in any of our Directories, such as the Breeder, Veterinarian, Animal Services or the Animal Shows and Recreation Directories, you can elect to add 10 more ads in any category for one low price.  For example, a veterinarian that offers grooming and boarding services can advertise in all three categories (up to 11 in total) by choosing this option on the first listing.

 

Will my ad or listing stand out?

Using our easy search and sort engines, internet surfers will be able to easily find your ad or listing.  However, you can also to choose to "Feature" your ad on our home page or other popular pages.  For advertising rates and terms, click here.

Hint:  Adding a picture is an inexpensive way to help make your ad stand out. 

 

May I Cancel My Ad?

You may cancel or remove your ad at any time.  For complete details, see our Terms and Conditions.

 

If I cancel my ad or listing, will I get a refund?

We will gladly refund 100% of the price paid for any ads cancelled within 24 hours of posting.  If, at our discretion, we find that your listing is incompatible with our website, we will remove your listing and gladly refund you 100% of the price paid for the current term.  However, if your listing violates our Terms and Conditions, you forfeit your right to a refund.  You may cancel your ad at any time without incurring any additional charges.

 

Will I be able to automatically renew my ad or listing?

Yes.  You can choose to automatically renew your ad at any time by logging in and going to View My Listings.  To avoid unwanted charges, just cancel your ad anytime before it renews.  If you choose to automatically renew your ad, you will receive an additional 10% discount off of our already low rates.

 

Is it safe to use my credit card on Creatures and Critters.com?

Whenever transmitting financial information through the Creatures and Critters.com Website, you will be redirected to our secure server which is authenticated and verified by Verisign.  You can be sure you are on our secure server when you see the Verisign seal.  For complete details on how your financial information is used or maintained by Creatures and Critters.com, please see our Privacy Policy.

 

If I register with Creatures and Critters.com, how will my personal information be used?

Your information will only be used in the manner that you specify in the registration form.  You will have the opportunity to opt-in or opt-out of of the various promotional services we offer to our members.  You may do this at the time of registration and/or anytime thereafter by modifying your preferences.  For complete details on how your financial information is used or maintained by Creatures and Critters.com, please see our Privacy Policy.

 

Is it safe to buy animals or products over the internet?

We like to believe that most people are honest and reputable.  It is your responsibility to thoroughly investigate the seller prior to initiating any transaction.  Always use common sense and ask for references before sending any money.  For more details, see our Terms and Conditions.

 

Does Creatures and Critters.com offer any guarantees or warranties on any of the animals, products or services offered?

Because we only serve as a venue or forum for buyers and sellers to come together, we are not involved in the actual transaction and all disputes are solely between the buyer and seller.  As stated in our Terms and Conditions, we do not make any guarantees or representations as to the accuracy, validity or reputation of the advertiser.

 

Is it safe to ship animals across the U.S.?

Shipping animals across the U.S. is quite common.  There are several available shipping options.  In most cases animals will be shipped by some form of "counter-to-counter" airline service such as Continental's "Pet Safe" Service or Delta's Pet Shipping Service.  To use these services, the shipper is generally required to obtain a health certificate from a licensed veterinarian which helps to ensure that your animal will arrive in good health.  Regardless of the method, you should become familiar with the available options and rules and regulations regarding shipping of animals before sending any money.  Most sellers have a preferred method that they are comfortable using.  Before buying anything, discuss your options in detail.  It is also important to know that most carriers impose certain restrictions on shipping animals based on weather conditions in both the cities or origin and destination.  The seller should also be able to help guide you through this process, however, you need to be an informed consumer before making any decisions.

 

How much does it cost to ship animals across the U.S.?

Shipping prices can vary greatly.  Most "counter-to-counter" airline services for mammals run from $100.00 to $200.00 but will vary depending on a number of factors.  Prices may be much less for smaller animals such as hedgehogs, reptiles, amphibians and invertebrates.  The seller should provide you with an exact cost before you complete any transaction.

 

 

 


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